Implementation Engineer & Product
Persona helps businesses manage KYC/KYB programs, fight fraud, and build trust by automating any identity-related use case with our flexible identity infrastructure.
Led end-to-end identity program delivery—from Digital IDs, verification workflows, and signals to API integrations—for complex KYC/KYB use cases.
Served as technical lead on client engagements: discovered requirements, aligned stakeholders, and drove implementations from scoping through production launch.
Designed and programmed Digital ID and verification flows, translating business, compliance, and fraud requirements into production-ready identity infrastructure.
Owned workflow architecture across the platform—configuring verifications, data sources, and orchestration logic to balance security, UX, and regulatory compliance.
Partnered with Product to prioritize roadmap initiatives, surface customer insights from the field, and shape platform capabilities based on real implementation learnings.
Built reusable patterns, internal tooling, and documentation that scaled delivery across the team and reduced time-to-launch on new programs.
Managed multiple concurrent enterprise deployments, balancing hands-on technical delivery with quality, consistency, and execution speed.
Communicated directly with client technical and business teams—presenting solutions, managing expectations, and iterating based on feedback through go-live.